Terms and Conditions

Last updated: 2026-06-22

1. About these Terms

1.1 These Website Terms of Access and Use (Terms) apply to your access to and use of the Chef Ready website, user landing page, creator landing page, creator portal, upload facility and any related website or web-based service operated by Chef Ready (together, the Website).

1.2 The Website is owned and operated by Chef Ready Pty Ltd A.C.N 692 999 090 (Chef Ready, we, us or our).

1.3 The Chef Ready mobile application (App) is the mobile application through which paid subscribers may access and view creator material and other content made available by Chef Ready.

1.4 These Terms govern access to and use of the Website. They also govern the uploading, submission or provision of Creator Material through the Website, the creator web platform or any other method approved by us.

1.5 These Terms do not govern paid subscriptions to, or general subscriber use of, the App. Subscriber access to the App, in-app purchases, subscription payments, renewals, cancellations, refunds and viewing rights should be governed by separate App Terms of Use, unless expressly stated otherwise.

1.6 By accessing or using the Website, you agree to be bound by these Terms. By uploading, submitting or providing any Creator Material to us, you also agree to the Terms set out in Part B of these Terms.

1.7 If you do not agree to these Terms, you must not access or use the Website, upload Creator Material or otherwise use any creator web platform functionality.

2. Structure of this policy

2.1 These Terms are divided into the following parts:

a) Part A - General Website Terms of Access, which apply to all users who access or use the Website;

b) Part B - Creator Upload Terms of Use, which apply to creators and any person who uploads, submits or provides Creator Material to us; and

c) Part C - General legal terms, which apply to all users and creators.

2.2 To the extent of any inconsistency between Part A and Part B, Part B applies to the extent of the inconsistency in relation to Creator Material and creator upload functionality.

3. Definitions

App means the Chef Ready mobile application and any related in-app services made available by Chef Ready.

App Terms means any separate terms and conditions that apply to subscriber access to, or use of, the App.

Creator means a content creator, affiliate, ambassador, contributor, Chef Ready Chef or other person who uploads, submits, supplies or makes available Creator Material to us or through the Website.

Creator Agreement means any separate written agreement, schedule, creator agreement, affiliate agreement, commission arrangement or other commercial terms entered into between Chef Ready and a Creator.

Creator Material means any video, photograph, image, audio, recipe, text, caption, social media handle, profile information, biography, display image, promotional material, brand material, link, metadata, tag, instruction, file, data or other material uploaded, submitted, supplied or made available by or on behalf of a Creator to Chef Ready or through the Website.

Intellectual Property Rights means all present and future rights conferred by statute, common law or equity in or in relation to copyright, trade marks, service marks, designs, patents, circuit layouts, business names, domain names, inventions, confidential information, know-how, trade secrets and all other intellectual property rights, whether registered or unregistered.

Material means all text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, code, layout, design, information, content and other material on or made available through the Website.

Subscriber means an end user who subscribes to, accesses or uses the App to view material or content made available through the App.

Website has the meaning given in clause 1.1 and includes any creator portal or upload facility made available by Chef Ready through a website or web-based platform.

Part A - General Website Terms of Access

4. Access to the Website

4.1 The Website is made available for general information, user enquiries, creator enquiries, creator onboarding, creator administration, creator upload functionality and any other function or service we make available from time to time.

4.2 We may make certain parts of the Website available only to Creators, approved users, account holders or persons who have been provided with login credentials.

4.3 We may refuse, suspend, restrict or terminate access to the Website, any creator portal or any upload facility at any time, with or without notice, including where we reasonably consider that a person has breached these Terms, any Creator Agreement or any applicable law.

4.4 We do not guarantee that the Website, any upload facility or any creator dashboard will be available continuously, uninterrupted or error-free.

5. Permitted use of the Website

5.1 Subject to these Terms, you may access and use the Website for personal, non-commercial browsing purposes, to obtain information about Chef Ready and the App, to submit enquiries, and, where authorised by us, to access creator portal functionality or upload Creator Material.

5.2 You may download or print material from the Website for your personal non-commercial use, provided that you do not remove any copyright, trade mark or proprietary notices.

5.3 Except as expressly permitted by these Terms or with our prior written consent, you must not:

a) reproduce, copy, modify, adapt, communicate, publish, transmit, distribute, sell, licence or commercialise any Material from the Website;

b) upload or repost any Material from the Website to another website, application, platform or service;

c) frame, mirror or embed the Website or any Material within another website, application or platform;

d) copy, modify, reverse engineer, decompile or interfere with the layout, source code, object code or software used in connection with the Website;

e) use the Website or any Material for any unlawful, fraudulent, misleading, deceptive, defamatory, offensive or harmful purpose;

f) use the Website in a way that may damage, disable, overburden, impair or compromise the Website, our systems or any other person’s use of the Website;

g) use scraping, crawling, data mining, bots, automated scripts or similar methods to access, extract or collect data from the Website without our prior written consent;

h) attempt to obtain unauthorised access to the Website, any account, creator portal, system, network or data; or

i) introduce any virus, malware, harmful code, corrupted file or other material that may interfere with the operation or security of the Website.

6. Website material and intellectual property

6.1 The Website and all Material on the Website are owned by, licensed to or made available by Chef Ready, except where expressly stated otherwise.

6.2 All Intellectual Property Rights in the Website and the Material are reserved by Chef Ready or the relevant rights holder.

6.3 Nothing in these Terms transfers any Intellectual Property Rights in the Website or the Material to you.

6.4 All logos, icons, brand names, service names and trade marks appearing on the Website are the property of Chef Ready or their respective owners. You must not use any trade mark, logo or branding without the prior written consent of the relevant owner.

7. Third-party links and services

7.1 The Website may contain links to, integrations with or references to third-party websites, platforms, applications, payment processors, analytics providers, social media platforms or other services.

7.2 Third-party links and integrations are provided for convenience only. We do not control and are not responsible for the content, availability, security, privacy practices, terms or conduct of any third-party website, platform, application or provider.

7.3 Your use of third-party websites, platforms, applications or services may be governed by separate terms and privacy policies of those third parties.

8. No professional advice and no warranties

8.1 The Website and Material are provided for general information and platform access purposes only. We are not providing legal, accounting, tax, financial, medical, nutritional, dietary or other professional advice through the Website.

8.2 To the maximum extent permitted by law, and subject to clause 20, we do not warrant, guarantee or represent that:

a) any Material on the Website is accurate, complete, current, reliable or suitable for any particular purpose;

b) the Website will be uninterrupted, secure, error-free or free from viruses, malware or other harmful components;

c) any errors or defects in the Website will be corrected;

d) any Creator Material uploaded through the Website will be published, promoted, retained or made available through the App; or

e) any results, revenue, commission, referrals, subscriptions, views, engagement or commercial outcomes will be achieved by using the Website or participating as a Creator.

8.3 You are responsible for making your own enquiries and obtaining any professional advice necessary before relying on any information made available through the Website.

9. Accounts, logins and security

9.1 Where the Website allows you to create or use an account, creator dashboard or login, you must provide information that is true, accurate, current and complete.

9.2 You are responsible for maintaining the confidentiality and security of your login credentials and for all activity that occurs through your account or creator dashboard.

9.3 You must promptly notify us if you become aware of any unauthorised use of your account or any actual or suspected security breach.

9.4 We may suspend, disable or require changes to login credentials where we consider it reasonably necessary to protect the Website, the App, our systems, Creators, Subscribers or any other person.

10. Privacy, cookies and personal information

10.1 We collect, hold, use and disclose personal information in accordance with our Privacy Policy.

10.2 The Website may use cookies, analytics tools, pixels, tags, SDKs and similar technologies. Information about our use of cookies and similar technologies is set out in our Privacy Policy.

10.3 By using the Website or submitting information to us, you acknowledge that personal information may be collected, used and disclosed in accordance with our Privacy Policy.

10.4 Where you are a Creator, you acknowledge that we may collect and use information relevant to your creator application, profile, uploaded material, commission or referral administration, attribution, performance reporting, compliance, moderation and support interactions, as further described in our Privacy Policy and any Creator Agreement.

Part B - Creator Upload Terms of Use

11. Application of Creator Upload Terms

11.1 This Part B applies to any Creator and any person who uploads, submits, supplies or makes available Creator Material to Chef Ready or through the Website.

11.2 This Part B applies whether Creator Material is submitted through the Website, a creator portal, a web-based upload facility, email, file transfer, social media, third-party platform or any other method approved by us.

11.3 If you upload, submit or supply Creator Material on behalf of another person or entity, you represent and warrant that you are authorised to bind that person or entity to these Terms.

11.4 Any commission, referral fee, payout, revenue share or other commercial entitlement is governed by the applicable Creator Agreement. These Terms do not, of themselves, create any entitlement to commission, referral fees, payment or other compensation.

12. Creator Material

12.1 Creator Material may include video content, photographs, images, audio, text, captions, profile information, biographies, social media handles, links, marketing material, metadata and other material supplied for use in connection with Chef Ready, the Website, the App, creator profiles, promotional material and related services.

12.2 You must ensure that all Creator Material is accurate, lawful, appropriate, complete, current, technically suitable and provided in the format reasonably required by us.

12.3 We may require you to provide further information, evidence of ownership, rights clearances, consents, releases, licences, identity verification, tax information, payment information or other information reasonably necessary to assess, use, publish, attribute, administer or pay for Creator Material or creator participation.

13. Warranties for uploaded material

13.1 You represent and warrant that, in relation to all Creator Material uploaded, submitted or supplied by you or on your behalf:

a) you own or control all rights necessary to upload, submit and license the Creator Material to us in accordance with these Terms;

b) you are authorised to provide the Creator Material and to grant the licences, consents and rights set out in these Terms;

c) the Creator Material is not defamatory, maliciously false, misleading, deceptive, fraudulent or likely to mislead or deceive;

d) the Creator Material does not constitute passing off, unfair competition or a breach of the Australian Consumer Law or any equivalent law;

e) the Creator Material does not infringe any Intellectual Property Rights, moral rights, privacy rights, confidentiality obligations, image rights, personality rights, contractual rights or other rights of any person;

f) you have obtained all permissions, releases, clearances and consents required from any person who appears in, is identifiable in, contributed to, owns rights in, or otherwise has an interest in the Creator Material;

g) you have obtained all necessary licences for any music, sound recording, footage, photograph, artwork, brand name, trade mark, recipe, third-party content or other third-party material included in the Creator Material;

h) the Creator Material does not contain any unlawful, obscene, offensive, discriminatory, harassing, abusive, threatening, hateful, sexually explicit, violent, harmful or otherwise objectionable material;

i) the Creator Material does not contain viruses, malware, spyware, corrupted files, tracking code or other harmful or unauthorised code;

j) the Creator Material does not contain any material that breaches, or may cause Chef Ready to breach, any applicable law, regulation, industry code, app marketplace requirement or third-party platform policy;

k) the Creator Material does not contain any confidential information or personal information of another person unless you have obtained all necessary consents and permissions; and

l) the use of the Creator Material by Chef Ready, including publication through the App and use in marketing or promotional material, will not give rise to any claim against Chef Ready.

13.2 You acknowledge that we rely on the warranties in this clause when deciding whether to accept, host, publish, promote, make available or otherwise use Creator Material.

14. Content standards and moderation

14.1 We may set, update or enforce content standards, technical requirements, moderation rules, upload guidelines, brand guidelines or policies for Creator Material at any time.

14.2 We may review, moderate, reject, edit, suspend, restrict, remove or disable access to any Creator Material at any time, with or without notice, including where we consider that the Creator Material:

a) breaches these Terms, any Creator Agreement, any applicable policy or any law;

b) may expose Chef Ready, Creators, Subscribers or any other person to legal, reputational, operational, security or commercial risk;

c) is technically unsuitable, poor quality, incomplete, inaccurate or inconsistent with Chef Ready’s brand or platform requirements;

d) is the subject of a complaint, copyright claim, takedown request, moderation review, dispute or investigation; or

e) is otherwise inappropriate for publication or continued availability through the Website, App or related services.

14.3 We are not obliged to publish, approve, promote, monetise, continue displaying or retain any Creator Material.

14.4 We may suspend or remove Creator Material pending investigation of any complaint, rights issue, suspected breach or misuse.

Part C - General Legal Terms

20. Australian Consumer Law and limitation of liability

20.1 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, warranty, right or remedy conferred by the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

20.2 To the maximum extent permitted by law, all guarantees, warranties, representations or conditions not expressly stated in these Terms are excluded.

20.3 To the maximum extent permitted by law, Chef Ready is not liable for any indirect, special, incidental, punitive or exemplary loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data, loss of anticipated savings or business interruption, whether arising in contract, tort, statute, equity or otherwise.

20.4 To the extent permitted by law, and subject to clause 20.1, our liability for breach of any non-excludable guarantee or condition is limited, at our option, to:

a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; and

b) in the case of goods, the replacement of the goods, the supply of equivalent goods, repair of the goods, or payment of the cost of replacing, acquiring equivalent goods or repairing the goods.

21. Suspension and termination

21.1 We may suspend, restrict or terminate your access to the Website at any time where we reasonably consider it necessary or appropriate, including if you breach these Terms, breach a Creator Agreement, breach any applicable law or create legal, operational, security, reputational or commercial risk for Chef Ready or any other person.

21.2 Termination or suspension does not affect any rights, licences, consents, limitations, indemnities or obligations intended to survive termination, including clauses relating to Creator Material, intellectual property, liability, indemnity, privacy, governing law and dispute resolution.

22. Changes to these Terms

22.1 We may amend these Terms from time to time by publishing an updated version on the Website or otherwise notifying you.

22.2 You are not bound to accept an amendment to these terms. However, continued access to or use of the Website after an updated version is published or notified constitutes acceptance of the updated Terms. If you do not agree with an amendment following notification or publication of the change, you must discontinue your use of the website.

22.3 Where we consider that a change materially affects a Creator’s rights or obligations, we may provide additional notice through the Website, creator portal, email or any other communication method we consider appropriate.

23. Notices and communications

23.1 We may contact you using any email address, phone number, account notification, creator portal message or other contact method you provide to us.

23.2 You are responsible for ensuring your contact details are accurate and up to date.

23.3 You may contact us using the contact details published on the Website or in any applicable Creator Agreement.

24. Assignment and subcontracting

24.1 We may assign, transfer, subcontract or otherwise deal with our rights or obligations under these Terms without your consent, provided we do so in accordance with applicable law.

24.2 You must not assign, transfer or otherwise deal with your rights or obligations under these Terms without our prior written consent.

25. Severance

25.1 If any provision of these Terms is void, invalid, illegal or unenforceable, that provision will be read down to the extent necessary to make it valid and enforceable.

25.2 If the provision cannot be read down, it will be severed from these Terms and the remaining provisions will continue in full force and effect.

26. Governing law and jurisdiction

26.1 These Terms are governed by the laws of Victoria, Australia.

26.2 Each party submits to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts entitled to hear appeals from those courts.

27. Relationship with other documents

27.1 These Terms should be read together with our Privacy Policy, Cookies Policy, App Terms, any Creator Agreement and any other policy or document expressly referenced by us.

27.2 If there is an inconsistency between these Terms and a separate Creator Agreement, the Creator Agreement prevails to the extent of the inconsistency in relation to the relevant commercial arrangement, commission, payout, intellectual property rights or termination right.

27.3 If there is an inconsistency between these Terms and the App Terms in relation to a Subscriber’s use of the App, the App Terms prevail to the extent of the inconsistency.

Last updated: 22 June 2026